West Bend, Wi – Just to the south of West Bend, Wi on Highway P, a new automotive service and sales center is making waves, not for flashy advertising or aggressive upselling tactics, but for its commitment to honest and transparent service.
Steller Motors, owned by Lucas Serwe and Josh Yanke, has quickly become a beacon of integrity in the community, thanks in no small part to the dedicated work of mechanic Yanke and the rest of the team.
Since opening just six months ago, Steller Motors, 5064 County Road P, has experienced rapid growth, expanding its facility and adding staff to meet increasing demand.
Yanke said word of mouth referrals are often the best. “When I hear they were referred by somebody else, or this person told me to come here, that’s nice to hear. Somebody comes in and has work done and then sends other people our way,” said Yanke.
What sets Steller Motors apart from other auto shops, according to Serwe, is its philosophy. “We’re unique in that we fix only what needs to be fixed and never upsell customers on unnecessary repairs or services,” he said. “This approach has not only earned the trust of customers but has also help us thrive in a competitive market.”
One of the key principles at Steller Motors is transparency. “When customers bring their vehicles in for service, they can expect clear, honest communication about the work that needs to be done and why,” said Serwe. “We understand auto repairs can be costly and stressful, and we strive to make the process as easy and straightforward as possible.”
The growth of Steller Motors is a testament to the power of honest, customer-focused service.
Since opening, Stellar Motors has doubled its shop space and added several lifts to accommodate the increasing demand for service. Despite its rapid growth, Steller Motors remains committed to its core values of honesty, integrity, and customer satisfaction.
“We want the best. It bothers us to no end when something doesn’t go right,” said Serwe. “We want to make everything as best we can.”
In addition to its repair services, Steller Motors also offers a wide selection of quality used vehicles. With Serwes background in car sales, the dealership has been able to source vehicles for customers, providing a convenient one-stop-shop for all automotive needs.
“We try and dabble in all sorts of price ranges and have a variety of selections, depending on what you’re looking for,” said Serwe.
As Steller Motors continues to grow and expand its services, one thing is clear: the business is driven not only by a passion for cars but also by a commitment to serving its customers with honesty and integrity.
For anyone in the West Bend area in need of automotive services or looking to purchase a quality used vehicle, Steller Motors is a name you can trust.
Give us a call at 262-353-3488 or visit our website at StellarMotorsLLC.com
West Bend, Wi – A recognizable building just south of West Bend, WI has new operators as Lucas Serwe and Josh Yanke have opened Stellar Motors LLC, 5064 County Road P, West Bend, WI.
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“Josh and I have known each other for a while and we thought if we combined our talents, we could really provide trusted service to the community where people could bring their vehicle for efficient repairs, or purchasing their vehicle, all with great customer service,” said Serwe.
While Serwe is armed with 12 years of sales-and-customer service experience, Yanke brings over 25 years of auto repair know how to the table.
“We can do just about everything,” said Yanke. “We have invested a lot in equipment with top-of-the-line tools and scanners, and, most importantly, we have the experience.”
For years Yanke grew his reputation as an ASE Certified Master Technician and GM Certified Master Technician working at Bob Fish and later Lynch Buick GMC.
“We’ll do normal maintenance like oil changes, brakes, tire rotation, but also electrical diagnostics, engine repair, transmission repair, A/C Systems and much more,” said Yanke. “We have the equipment and know how to do it right the first time and get you back on the road in a timely manner.”
Stellar Motors has three hoists and four work bays and will service any make or model, specializing in diesel and medium duty trucks.
While the team at Stellar Motors freshened up the building with elbow grease and a new front office and waiting area, the fellas did retain some history by saving treasures found between the walls.
According to Serwe, “Stellar Motors started with a goal to provide honest and fair automotive services in a clean and friendly environment.
“We provide the same high-quality servicing as the big franchise dealer, but with the same upfront, personal touch you get from your local repair shop. We service most makes and models covering everything for simple oil changes and routine maintenance to full engine and transmission, and everything in between.”
“Stellar Motors is dedicated to help you and your family with all of their automotive needs with a comfortable and trustworthy environment.”
“Josh and I have known each other for a while and we thought if we combined our talents, we could really provide trusted service to the community where people could bring their vehicle for efficient repairs and great customer service,” said Serwe.
Aside from affordable and reliable vehicle maintenance and repairs, Stellar Motors will sell vehicles as well, Serwe’s specialty. “In the next month or so we will be up and running on the vehicle sales side as well. We will be holding to the same principles of honest, easy, and straight forward buying process.”
Questioned what will make Stellar Motors different, Serwe said, “An honest, upfront process.”
“All of our processes that we have in place, with service software it will be easy for texting or emailing estimates, invoices, as well as payment. All designed to keep our customers informed and aware of what is going on with their vehicle. Pickup and drop off will be easier with a designated area to drop off and pick up keys after hours,” said Serwe.
“We offer lots of things that streamline the process and make it easy and informative.”
Stellar Motors will hold a grand opening on Saturday, September 23, 2023, from 10:30 a.m. – 2 p.m.
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